Shipping policy

Processing Time:
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out with a guaranteed delivery window of 6–10 business days.

Shipping Rates & Delivery Times:
We offer free shipping with a guaranteed delivery window of 6–10 business days for all orders. Shipping rates and estimated delivery times will be calculated at checkout for international destinations.

Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number to follow your package’s journey.

Damaged or Lost Packages:
If your order arrives damaged or is lost during transit, please contact us immediately at nassimqinfo@gmail.com or call +44 7429916437. We will work with the carrier to resolve the issue.

Shipping Restrictions:
We ship to every country. However, please note that shipping times may vary depending on the destination.

Address Accuracy:
Please double-check your shipping address during checkout. We are not responsible for delays or misdeliveries caused by incorrect addresses.

Satisfaction Guarantee:
If you're not completely satisfied with your purchase, please contact us within 7 days of receiving your order. We offer a 20% refund on the original price of the product (excluding shipping costs) if you're not happy with your purchase.

To qualify for the refund, the product must be in its original, unused condition. Please note that we do not offer full refunds or exchanges.

To initiate this process, simply reach out to us at nassimqinfo@gmail.com or call +44 7429916437ith your order details.